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support

we're here to help

Contact

Questions, bugs, ideas, or a word you think we should add: email pseidkarbasi@gmail.com. We usually reply within two days.

To report something a duo partner sent you, or to ask us to delete your duo data, email the same address with your 5-letter duo code.

Common questions

How do we pair? One of you opens Duo and taps "Create our duo" to get a 5-letter code. The other opens Duo, taps "Join", and types the code.

A word isn't showing up for my partner. Both phones need an internet connection. Opening the app reconnects automatically.

How do I stop playing with someone? Settings → Leave duo. You can then create or join a new duo.

Does the daily word change at midnight? Yes, at local midnight. Both partners get the same word on the same date.

Where do my learned words go? Every word you meet is planted in the Memory Garden on your phone and comes back for review on a spaced schedule.